Queue Management System

Desktop app for managing customer queues, streamlining appointments, and improving service flow for businesses and service centers.

Problem

Many businesses and service centers face challenges in managing customer queues manually, leading to long wait times, missed appointments, and poor customer satisfaction.

Solution

A desktop application that allows businesses to efficiently manage customer queues, monitor service flow, and streamline appointment handling. Administrators have tools to track customer records, maintain real-time queue status, and oversee service allocation. The application provides secure access, an intuitive GUI, and robust data management through database integration.

Results

• Streamlined queue management, reducing manual paperwork, missed appointments, and service errors
• Improved administrative efficiency with organized customer/service records and real-time updates
• Provided staff and administrators with an easy-to-use interface for queue monitoring and management